Browse products in our online shop. Each product has a short inquiry form. Submit it, and our team will provide a quote and guide you through shipping and delivery.
We serve professional pool builders of all sizes—from residential specialists to commercial contractors—anywhere in the world.
Yes. Yes. We work with builders on large-scale or unique projects. Contact us via info@plasterlogic.com
for guidance and a tailored quote.
Due to the size and weight of our shipments, we generally do not accept returns or refunds. That said, if there is a problem with your order, let us know and we’ll work with you to resolve it. Contact us via info@plasterlogic.com
for assistance or guidance.
We ship anywhere in the world. Some locations may have special requirements due to customs, permits, or logistics, and our team will help guide you through the process.
Large orders, like pallets of ELEMENT™ finishes weighing up to 2,800 pounds, require a forklift for unloading. All freight is quote-based, and we’ll help you plan for safe on-site delivery.
Shipping and freight costs vary based on order size, weight, and location. Our team works to find the best possible shipping solution for each project, comparing carriers and methods to provide a cost-effective, reliable option.
Domestic orders typically ship faster, while international or remote locations may take longer. We work hard to find the fastest, most reliable shipping solution for every order and will provide an estimated timeline with your quote.
Yes. Tempool Inc., our parent company, provides hands-on training in plastering techniques and product handling, either at our Jacksonville facility or on-site for larger teams.
We also offer training specific for Pool Wash handling. Trainings are in-person, and cost $200/day per-person.
Training includes:
Each step builds on the previous to create a flawless pool finish. The ELEMENT™ plaster finish provides the base color, texture, and integrity of the pool surface. Exposure reveals the aggregates and enhances the depth and visual appeal, while Pool Wash™ safely removes calcium deposits and brightens the finish for a consistent, vibrant look. Together, these steps ensure every pool achieves the intended color, texture, and quality.
Pool Wash™ removes calcium deposits without harming the plaster. Saturate the surface, brush deposits away, neutralize with sodium bicarbonate, and lightly power wash. Full instructions are in our Pool Wash™ Procedures PDF.
.
Yes. It is non-hazardous, non-corrosive, and safer than traditional acids, protecting crews, nearby structures, and the environment.
For every 450 sq. ft., use 5–7 gallons. For larger pools or spas, adjust as needed—our team can provide guidance.
Yes. Our ELEMENT™ finishes carry a 30-year warranty for residential projects and a 15-year warranty for commercial projects.
If an issue arises, use the same Warranty Page to submit your claim. Include photos of the pool finish, documentation of water chemistry, and a brief description of the problem. Plaster Logic will review the submission, schedule an inspection if needed, and ship replacement material for the defective area.
Yes. The warranty covers materials only. It does not cover:
