LIMITATIONS
Plaster Logic, llc warrants its product against failure or the useful life of the pool to which it is applied. Staining is not a manufacturer defect; therefore, it is not covered under this warranty.
This warranty excludes damage due either directly or indirectly by an act of God, including any natural disasters such as hurricane, earthquake, tornado, flood, lightning, hail, fire or any abnormal deterioration due to any cause including and without limitation to plant or animal life.
This warranty is subject to the following terms and conditions each of which are mutually dependent with Plaster Logic's obligations.
This warranty must be accepted by the pool owner by signing in the space provided below. The warranty registration must be delivered to Plaster Logic, llc via email and records kept by the Pool Owner.
This 30 year warranty is effective only if the application of the product is by an authorized applicator.
- This warranty excludes damages due to workmanship or physical abuse of the pool.
- Some loss of aggregate is expected, especially in a new application this is not to be considered a failure.
- Quartz and stone application techniques and pigment loss can result in variations of color, shade and appearance. Such variations are not product defects. These variations are one of the highlights of the finish.
- Plaster Logic, llc warrants the material only. Plaster Logic llc is not responsible for the cost of repair. If material is defective when shipped from Plaster Logic llc, then Plaster Logic's sole responsibility will be to provide such replacement material for the defective area as is then manufactured by Plaster Logic, llc in such color as will most closely match the existing shade. Some cosmetic and color variation may result (THERE ARE NO OTHER WARRANTIES EXPRESS OR IMPLIED. THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.)
- Plaster Logic, llc will have ten (10) working days after written request from approved applicator receipt of a claim for breach of this warranty within which to inspect the application site. Replacement material for the defective area, up to 15% of the pool surface, will be delivered to the Approved Applicator, freight prepaid. Material for the defective area will be shipped within thirty (30) days.
- Incidental and consequential costs, including but not limited to, water replacement and chemicals will be paid by Plaster Logic as follows: up to $100 for water replacement and up to $100 for chemicals.
- This warranty shall not cover damages to the pool finish which have been abused physically, through lack of proper water chemistry balancing or other chemical abuses, or sanitation applications. Pool chemistry must be maintained by the Pool Owner. Failure to maintain proper pool chemistry voids this warranty.
- Minor surface checking, "crazing", and/or cracks are not covered by this warranty. This finish is not structural.
Disputes under this warranty will be decided by binding arbitration by the National Spa and Pool Institute (NSPI).
The only obligation of Plaster Logic llc, under this warranty is to deliver new material in substitution for that which was found to be defective. No other cost or expense, direct, collateral or incidental may be asserted under this warranty and all such claims are hereby waived by the Pool Owner. This warranty extends only to the Pool Owner as identified above and is non-transferable.
POOL WATER CHEMISTRY
It is necessary for the longevity of the finish, and as a condition of this warranty, that the following chemical parameters are maintained:
CL 1.0 – 3.0 ppm
pH 7.2 • 7.8
Total Alkalinity (TA) 80 – 100 ppm
Calcium Hardness (CH) 200–400 ppm
Cyanuric Acid less than 50 ppm
Sequest 12ppm
In areas where calcium levels exceed normal parameters, alkalinity and pH adjustments are required. The initial fill water is the most important water that the pool will receive. The initial fill water must be tested, recorded, and adjusted to the above parameters before it has an opportunity to affect the new finish.
WARRANTY CLAIM PROCEDURES
PLEASE INCLUDE a brief description of the complaint and photos of the following:
- Warranty as completed at time of application.
- Original "return receipt" as completed at time of application.
- Copies of monthly (or more frequent) results of water chemistry analysis done by a commercial water chemical retailer.
Upon receipt, Plaster Logic, LLC will schedule an inspection. Any replacement material will be shipped as described in paragraph 5 of this warranty.
